Contact Fastway Couriers Ireland Customer Service
Fastway Couriers Ireland Phone Numbers and Emails
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+3 531 424 2900Dublin
Customer Service:
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+353 935 2834Galway
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+3 536 146 8855Limerick
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+35 357 860 4604New Ross
Fastway Couriers Ireland Emails:
Fastway Couriers Ireland Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fastway Couriers Ireland Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fastway Couriers Ireland is 35314242900. 76% of consumers used this number to address their issues and concerns. Meanwhile, 19% of users reported contacting a real person successfully by dialing the phone number 3539352834.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Fastway Couriers Ireland may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fastway Couriers Ireland Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fastway Couriers Ireland is 35314242900. 76% of consumers used this number to address their issues and concerns. Meanwhile, 19% of users reported contacting a real person successfully by dialing the phone number 3539352834.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Fastway Couriers Ireland may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or address or zip code.
People call Fastway Couriers Ireland mainly because of request for information, product/ service, shipping and delivery.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Fastway Couriers Ireland is dp@fastway.ie. 79% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Fastway Couriers Ireland Website:
Fastway Couriers Ireland Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 6:00pm
Fastway Couriers Ireland Customer Service Reviews
They delivered my package in a wrong address. I went to their office and they had no idea where was my package.
The guys were very helpful and kind though and that is why the extra 2 stars.
Overall, the company is not good. They need a lot of improvement.
How Good is Fastway Couriers Ireland's Customer Service?
Summary of Fastway Couriers Ireland Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fastway Couriers Ireland?
Shipping and Delivery Question:
- “Parcel”
- “I didn’t receive my parcel”
- “Delivery issue”
Request for Information Question:
- “I bought 2 luana skin masks by mistake where can I returned them to”
- “Driver lied about attempted delivery”
- “About how to pay”
Product/ Service Question:
- “Damaged property”
- “Damage to my wall by driver”
- “Failed delivery”
Return/ Replace Question:
- “Returns issue”
- “Return”
- “Returning item”
Account Question:
- “There used to be no eircodevin my parcel and it is stuck in your depot”
- “No code for the shop to collected a Vinted parcel”
- “No PIN code to collect item”
Staff Question:
- “Customer service wont call me back. I cant send a parcel i have paid for”
- “Not at all happy with this service”
- “Customer service”
Payments and Charges Question:
- “Large amount of parcels found outside my house”
- “Duplicate payment”
- “Non-receipt of parcel”
Employment Question:
- “I’m in research for a job I’m a driver with loads of experience and my own van”
- “Not the right job that not good enough I want my parcel returned right now they sent my packed back to the dispatcher”
- “Complaint about wages”
Activation/ Cancellation Question:
- “I need to cancel a delivery”
- “Want to cancel delivery and return package from James Flynn”
- “Want to cancel delivery and return package”
Website/ Application Question:
- “Redirect parcel”
- “Redirect”
- “Redirection of parcel”
Refund Question:
- “Refund”
- “Refund for label paud for that i couldnt print”
Cards Question:
- “Missing pin number”
Other Question:
- “Parce”
- “Angry”
- “Your driver insulted and cursed at my daughter”
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